NOTES TO PATIENTS
Coming soon...
 
Thursday 18th September - surgery is CLOSED in the AFTERNOON.  If you need medical help between 1-6pm call Urgent Care Cambridgeshire on 01223 446995

Dr Joanna McKerrell has joined the surgery - Welcome!

Book your flu jab NOW! if you normally have your jab at the surgery, don't hesitate to phone up!

Patient Participation Group - update, please see page
 

Urine samples to be handed in before 11.30am please
 

Blood tests results - we will contact you if there is a problem
 

Older People's Commissioning Service - please see Information tab

 

 

Welcome to Waterbeach Surgery

This friendly village practice provides comprehensive family health care with a wide range of services to the villages of Waterbeach, Landbeach, Horningsea, Clayhithe, Chittering & Milton.

surgery

Surgery Hours
The surgery is open 8.30am - 6pm with a lunchtime administrative closure 1-3pm.
For urgent assistance/advice during this time, the Practice Duty Doctor can be contacted via Urgent Care Cambridgeshire on 0330 123 9131.

You may telephone us between 8.30 am - 1.00 pm and 3.00 pm - 6.00 pm

Telephone Advice
Routine telephone advice is available from a nurse or doctor during surgery hours. If you need medical advice from a nurse or a doctor, please telephone after 9 am and be prepared to leave a telephone number where we can contact you. A nurse or doctor will call you back later during the day.

If you feel that you need to see a doctor urgently, please telephone between 8.30 and 9.00am. Your call will be triaged by a nurse or doctor and if assessed as urgent, you will be given an appointment time. Urgent appointments are usually fitted in at the end of the morning surgery. It may not be possible for you to see the doctor of your choice, but you will be seen. Please remember in extreme emergencies, you may need to make a judgement and telephone 999 for an ambulance.

Disclosure of information
Unless you object, information about you may be shared within the healthcare team in order to provide your care. This may include admin staff that support the provision of this care. All personal information is treated with the strictest confidence and not passed to any outside agency (e.g. solicitors etc) without your written consent.