Read our practice policies on these pages.
Practice policies
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential data (PCD)...
Accessibility
Accessibility statement for Waterbeach Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website content....
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Patient rights and responsibilities
We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...
Patient confidentiality
You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...
Hospital prescriptions
View the Prescribing framework 2024-2025 as a PDF document Where a patient’s medication is changed during an inpatient or day case stay, the Hospital will ensure that the patient is...
Fear of flying policy
Our concerns around using diazepam in patient who are nervous about flying are as follows: Diazepam is a sedative, which means it makes you sleepy, more relaxed and can significantly...
Our mission and values
Our mission is to look after every one of our patients, keep them safe, improve their health and promote their wellbeing. Our values: Patient-centred care Honesty and transparency Confidentiality Teamwork...
Our values
Our patients, their carers and our service users are at the heart of everything we do… Feedback and improvement Compassionate and caring service by all to all Respectful Education and...
Private prescribing and tests policy
Private medicine and your NHS GP At Waterbeach & Cottenham Surgeries we follow NHS guidance on working with doctors and other practitioners in the private sector, whether they are based...
Parents Requesting Proof of Appointments for School Absence
General Practice is not contractually bound to provide proof of medical appointment attendance Please see our ‘Schools’ guidance on this: https://cambslmc.org/guidance/managing-workload-interface/schools/ Requests for medical certificates to validate pupils’ absences from...
Infection control statement
At our Practice, we are dedicated to providing a clean, safe, and welcoming environment for all patients, visitors, and employees. We take pride in our purpose-built facilities and are committed...
Date published: 7th February, 2024
Date last updated: 2nd March, 2025
