Complaints

If you have a complaint about the practice, please call the Practice Manager. If you prefer, you can write to us.

We will answer your concerns as soon as possible.

Rosalind Franklin House
Bannold Road
Waterbeach
Cambridge
CB25 9LQ

Telephone: 01223 860387

Email: cpicb.waterbeachsurgery@nhs.net

We’ll acknowledge your complaint within 2 working days. Then we’ll investigate the issue thoroughly and update you about the outcome within 28 working days.

You can also fill in a patient complaint form below:

Date published: 20th September, 2023
Date last updated: 6th January, 2025