We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. We will answer your concerns as soon as possible.
Waterbeach Surgery
Rosalind Franklin House
Bannold Road
Waterbeach
Cambridge
CB25 9LQ
Call: 01223 860387
Email: admin.rosalindfranklinhouse@nhs.net
We’ll acknowledge your complaint within 2 working days. Then we’ll investigate the issue thoroughly and update you about the outcome within 28 working days.
